Is the customer always right?

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Is the customer always right?
The customer is always right is a phrase pioneered by Harry Gordon Selfridge, John Wanamaker and Marshall Field. ... They didn't actually intend the phrase to mean that the customer was in the right in every situation. Instead, it was a signal that customers were special.

Reference:
A Global View Of 'The Customer Is Always Right' - Forbes
Sep 24, 2018

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