Amajor Australian bank has been forced to pay back tens of millions of dollars to its customers after a processing error hit them with excess charges.The error left 40,000 Westpac customers continuing to make payments on interest- only loans, long after they should have been switched over to principal and interest repayments.The bank first publicly identified the issue back in 2017 and said it has been working with customers to settle the error, with 70 per cent of the affect customers compensated so far, the Herald Sun reported.A total of 40,000 customers have paid more interest on the loan than required - and will be compensated either through a cheque or directly into their home loan account.However the 30,000 who were ahead on their loan payments will not be compensated as they were not financially affected.Those with agreed upon interest-only periods between 2009 and 2016 make up most of these customers.The error, caused by a manual fault in the processing, has also effected some customers at their subsidiary lenders including St George, BankSA and Bank of Melbourne.Although the Westpac customers will be paid back, those affected could be potentially looking at have their loan extended.That's because their loan was frozen in interest-only payments - therefore blocking them from paying off their debt.Westpac said it has since conducted a full review.It will now be automatically switching the interest-only loans to interest and principal loans via a computer program.Affected Westpac customer are advised to call the Specialist Banking line on 1300 132 925. Welcome to News Today 24h Channel! Thank for watching, like, comment and sharing!
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Shattered family members of a 'perfectly healthy' 13-year-old have issued heartbreaking tributes to the 'kind, smart and beautiful girl'.Crystal-Lee Wightley came down with a fever, body aches and coughing on Tuesday, with her condition worsening over the next 48 hours.Her mother, Dymanty Fulham, quickly scheduled a doctor's appointment early on Friday morning, but at at 6.15am, she found her daughter unconscious.Paramedics soon arrived but she was sadly pronounced dead at their family home in Baxter, Victoria.'Crystal was kind, smart, beautiful and had come backs that would make a room stop and then laugh,' her sister wrote.'On Monday I was sitting with her for
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